Contact

Contact FITLD

Usually responds within one business day

We'd be happy to assist with product questions, partnership opportunities, privacy requests, and security matters. Most inquiries receive a response within one business day.

Please contact us at contact@fitld.com and include General, Privacy, or Security at the beginning of your subject line to help us process your request efficiently.

General & Partnerships

For product questions, partnership inquiries, or anything else.

Privacy & Data Rights

Data deletion requests, consent questions, and privacy-related matters.

Security

Responsible disclosure and security-related reports.

Before you write

Shoppers

If login or verification fails, include the email you used (not your password) and approximate time of the issue.

Brands

For API errors, include HTTP status, request path, and whether you are on staging or production — never send your full API key; last four characters are enough.